Senior IM and Database Assistant (Port Sudan) – IOM

Job Description

Organization	United Nations High Commissioner for Refugees
Job Title	Senior IM and Database Assistant
Location	Port Sudan, Sudan
Classification	G6
Type of Appointment	One-year fixed term with possibility of extension
Estimated Start Date	As soon as possible
Closing Date	July 08, 2024

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and
works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated
to promoting humane and orderly migration for the benefit of all. It does so by providing services and
advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates are
eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered
as first-tier candidates.

Context:

Under the overall supervision of the Displacement Tracking Matrix (DTM) Programme Coordinator, and
the direct supervision of Senior IM and GIS Assistant and, in collaboration with relevant units in DTM –
including the Reporting Unit, the Geographic Information Systems (GIS) Unit, the Information
Management (IM) Unit, and the Operations Team, the Senior IM and database Assistant will be
responsible and accountable for providing specialized support to the planning and implementation of
information management systems.

Core Functions / Responsibilities:

1. Supervise and manage the Field & IM Focal Points, to ensure data accuracy, completeness, and
   timely submission to the information management unit.
2. Ensure implementation of proper mechanisms for data gathering and information management
   across all activities to ensure accurate and reliable data is collected, stored, and submitted in a
   timely manner.
3. Develop and implement proper backup, restore, data validation, and security procedures to
   ensure data integrity and availability.
4. Prepare and provide inputs for the development of analytical tools and reports for displacement
   trends, needs assessments and programme activities using the programmer’s various databases
   and tools.
5. Provide inputs for the development of data collection tools using but not limited to, the KOBO
6. set of tools.
7. In close coordination with GIS team in IMU, support in the development of a geographical
   information system (GIS) system to produce databases feeding DTM maps.
8. Provide user support, guidelines, training materials, and training sessions on the deployment,
   use, operation, and maintenance of databases and data collection systems to government
   authorities, programme staff, and implementing partners.
9. Ensure the effective use of the designated information system, including DTM database service
   and application tools, and other databases to manage the implementation of information
   management mechanism.
10. Secure consistent availability of computer services. Support maintenance of and training on all
    technologies used for information database systems.
11. Ensure that the implementation of the information management systems and applications
    adhere to Information Management (IM) Policies and Standards.
12. Perform such other duties as may be assigned.

Required Qualifications and Experience

Education

• University degree in Information Technology, Computer Science, Data Management, or a
  related field from an accredited academic institution with four (4) years of relevant
  professional experience, or
• High School diploma with six (6) years of related professional experience.

Experience

• Experience in data/information management, preferably in the humanitarian sector.
• A minimum of 2 years’ experience in .NET software development (particularly on ASP.NET)
  with SQL databases and experience in developing web-based database applications using
  Drupal and JavaScript.
• Experience with International Organizations, INGO or LNGOs is an advantage.
• Experience writing technical requirements documents, translating/planning specifications
  to technical briefs for data capture/analysis, and compiling diverse datasets.
• Experience in the development and implementation of population databases.
• Experience in relevant issues such as migration, displacement, and humanitarian
• assistance would be an asset.
• Experience in data collection Tools (KOBO, etc.) is a distinct advantage

Skills

• Clearly communicates and streamlines information from field to sub-office to Khartoum
  level.
• Effectively coordinates actions with other implementing partners.
• Works effectively with local authorities, stakeholders, beneficiaries.
• Demonstrated ability to implement and understand data collection methodologies

Languages
Fluency in English and Arabic is required (oral and written).

Required Competencies

Values – all IOM staff members must abide by and demonstrate these values:

• Inclusion and respect for diversity: respects and promotes individual and cultural
  differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner
  consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed
  manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioral indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to
  achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely
  manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge and
  innovate.
• Accountability: takes ownership of achieving the Organization’s priorities and assumes
  responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains
  complex matters in an informative, inspiring, and motivational way.

MANAGERIAL COMPETENCIES – Behavioral indicators – Level 2

• Leadership: Provides a clear sense of direction, leads by example, and demonstrates the ability
  to carry out the Organization’s vision. Assists others to realize and develop their leadership and
  professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and
• develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and
  communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.